The rules for buyers at the site www.quatangonline.com

1 . Customer Information
2 . Delivery time
3 . Order Information
4 . Change orders
5 . Payment Method
6 . Method of delivery
7 . Information Security

Sincerely thank you for visiting the website . Before trading in www.quatangonline.com, please spend some time to see what our rules are as follows :

1 . Customer information :

Customers will be asked to enter contact information when ordering . Please kindly ensure that this information is entered fully and accurately in order to enable us to contact you in the event of a change order information .

We are right to store this information in order to support sales to customers , and help you in those times convenient than ordering later .

2 . Delivery time :

We only accept orders shipping time from the completion of a minimum of 8 hours of paid work . In case customers need delivery times , please notify us via chat , email , hotline.

On occasion , we may apply the exception depending on the number of orders and the ability of suppliers to meet . In case you can not meet , we will contact you to inform customers to handle forms .

3 . Order Information :

After your order is successful, the system will send you an email containing the order information including identification numbers and passwords of orders . You can track orders anytime , anywhere by visiting the following link :

http://quatangonline.com/en/orderinfo.html

Information orders , order status we will be constantly updated to your track. 

4 . Change orders :

We always try to update inventory in a timely manner possible. However, in some cases we can not fully meet the requirements of your order . Then , we will proactively contact customers to discuss and suggest changes to other similar products . In case you do not agree with our solutions , you can request to cancel the order and we will refund to you.

In case you want to change the order after payment , you can directly contact us as soon as possible . In case you change to a low-value product more , the residual amount that you will be a debit ( credit ) and will be deducted from the next purchase . In the new product Hoo high value products than you have set , you need to pay the difference to us before 1 day from the date of delivery .

We reserve the right to refuse to change your order once the vendor has completed preparations and can not cancel.

5 . Method of payment:

We currently accept the following forms of payment :

- Payment via Paypal : Order Value will be converted into U.S. dollars before payment , and pay 4% fee ( minimum $ 3 ) will be applied to this form .

- Pay by Bank Amount: We only accept immediate payment form .

- Payment via bank transfer: You need to complete to transfer us within 2 working days from when the order is completed , and before the first working day delivery .

- Debit card : We combine Onepay with payment gateway to accept all kinds of popular local card such as Vietcombank , Techcombank , Sacombank , ... handling fee of 1.5 % of the total order value will be apply .

- After payment : Payment method is only applicable for customers who have at least 3 successful orders in our website . We reserve the right to accept or reject specific for each order .

6 . Method of delivery :

We will contact the customer to confirm the address and time of delivery . Please kindly check the exact delivery address to avoid unfortunate situations occur such as wrong address , phone number, consignee can not be contacted .

We will contact the consignee before delivery and agree an appropriate time for delivery. In cases where the recipient can not receive goods in time that customers have requested in your order, we may agree with the consignee to ensure the delivery took place convenient for all side .

In case we can not communicate with the consignee which causes stem not from our side , we have the right to change the delivery time for the next day . For items not able to store the following day , we will not be responsible for your refund .

7 . Information Security :

Website ordering process is secured by SSL digital certificates . All information , accounts , passwords will be encrypted before transmission over the Internet .

We are authorized to make the payment through the payment gateway famous and prestigious , including Paypal ( payment in USD) and Bank Amount ( payment in USD ) . Payment process is done entirely on the website is SSL encrypted payment partners . We do not not intervene in this process and do not host any bank account information , credit card numbers , ... customers .

All customer information , our orders will be stored in a secure place was full . We undertake not to provide this information to any third party .